Yesterday afternoon I found out that my DSL connection wasn’t working. After checking and making sure that my physical connection is okay, it seems that my machine cannot get an IP address from the PLDT servers. I immediately informed PLDT DSL support about it. Later on I found out that the DSL service in my parents’ place were out as well. Sensing that this maybe a bigger problem that I thought, I called PLDT DSL support again and informed them of the situation.
I wasn’t able to follow-up on the situation until about midnight. When I called PLDT DSL support again, I was informed that it was indeed a bigger problem. The agent on the line told me that their tech personnel are fixing something with the DSLAM taking care of some connections in our area.
Which takes us to what I really wanted to share. What is a DSLAM?
It’s the device responsible for connecting the network of DSL connections in a particular area to the outside network.
For a detailed explanation, here’s something from Wikipedia.